SOFTWARE FAQ

The answers you need to run the Forbury Software

System Requirements

What are the system and workstation requirements of the Forbury platform?

Forbury software performs best on a standard workstation configuration: modern PC or laptop with a Windows 10 operating system and Excel 2016 or newer (including Office 365).

Can we use a Mac to run Forbury?

You can operate Forbury software on a Mac with a parallel Windows 10 operating system installed, however this increases the steps involved to get into our software (i.e. shifting between operating systems)

Excel Macros

Can Forbury be used over One Drive, Sharepoint, Microsoft Teams or Excel online?

Forbury software requires macros to operate. Therefore, SharePoint, Microsoft Teams and Excel Online will not run Forbury software.

Remote Access

Can Forbury be accessed/used on a personal computer or laptop and used from home/remotely without use of VPN?

The Forbury server checks that workbooks are only used within your corporate network. If you require per computer authorization, we can work with you to achieve this.

Internet Access

Is an internet connection required to use Forbury Software??

Forbury models can be accessed online or offline. However, an internet connection is required to run calculations.

What type of internet connection is required?

Forbury Software performs best on 3G connections or higher.

Can you run Forbury Software over a mobile hotspot?

Yes

Can you run Forbury Software in a hotel or in a plane?

Forbury Software will run over standard WiFi offered in Hotels and now on many flights.

What happens in the event of an internet outage?

An internet connection is required to update calculations. In the event of an internet outage you will be able to access the Forbury Software, but not be able to update calculations.

Software

How does the server calculate the model, what is the process that occurs?

The Forbury server is sent inputs from the Forbury Software. It uses these inputs to run a calculation and returns detailed output information to the Software displayed in your Output Sheets

How is the data transferred between us and Forbury to run the calculations?

Over an encrypted HTTPS connection.

How is data uploaded/downloaded to the Forbury server?

The Forbury Software uses Microsoft Excel macros for communicating with the Forbury web server. The Macros are presented via an additional tab and buttons to the Office ribbon which includes buttons for uploading data.

In what format does the server receive the model inputs?

Inputs in the software are converted into JavaScript Object Notation format consisting of attribute–value pairs and array data types. It is then sent to the server over an encrypted HTTPS connection.

Which domains do we need to whitelist so that our computers can access the Forbury webserver?

*.forbury.com *.forburyproperty.com

If you have any further questions, please email us at: contact@forbury.com