| | |
| Approval Max | EU | Processes purchase approvals and invoices, storing supplier names, addresses, and invoice details. |
| Atlassian | Australia - Sydney | JIRA platform used for managing and tracking customer support tickets. |
| Dovetail | USA - Northen Virginia | Captures and organizes customer interviews, feedback, and ideas for product discovery and development. Stores customer names, emails, phone numbers, and feedback. |
| Hubdoc | USA | Captures and organizes supplier documents containing personally identifiable information (PII) such as names, addresses, and invoices. |
| HubSpot | USA - East | Stores and manages customer contact details including name, address, and phone number (PII). |
| Lusha | Customer data stored on AWS in the EEA; contact database hosted on AWS in the U.S | Provides a B2B contact database by aggregating publicly available professional information (e.g., name, email, phone number, job title) from various online sources. Used by the sales team to identify and contact potential customers for business development. |
| Microsoft | Australia | Provides cloud hosting via Microsoft Azure for production infrastructure, storing customer names, email addresses, city and optionally phone number. Also includes Microsoft 365 services for communication, collaboration, and document storage, which may contain customer and internal business data. |
| Miro | Ireland | Collaboration platform for design and planning documentation. Contains limited customer details such as job titles and names. |
| Postman | Not stored | Pushes limited customer data (name, email) via API to development and testing environments; does not retain data. |
| Qwilr | Australia - Sydney | Used to create and send proposals and contracts to customers. Stores contact details and contract information. |
| Salesforce | USA - Oregon | Primary CRM storing customer contact, sales, and pricing details including name, email, phone, and contracts. |
| Stripe | USA | Payment processor storing customer credit card details, contact information, and billing addresses. |
| Xero | USA | Manages finance, invoicing, and payroll. Stores customer and company financial data, including GST details, invoices, and bank account information. |
| Zapier | USA | Automates notifications of new customers to the Teams channel for company contract oversight. |
| Zendesk | Australia - Sydney | Guide subscription enabling custom themes and allowing users to manage their own support tickets. |
